ISO Integrated Management System

• ISO 9001 – Quality Management Systems
• ISO 14001 – Environmental Management Systems
• ISO 45001  – Occupational Health and Safety Management Systems

The scope of certification includes:

• Medical, Security & Emergency Services
• Fire Protection Services
• Fire, emergency response and medical training
• Hire of ambulances, rescue tenders/trailers, fire appliances, medical centres and specialist equipment.

Falck’s management system supports the specific objective of ensuring that all work completed, and services or products provided by Falck consistently meets the specified high level requirements of our clients.

We are committed to a continued focus on customer and product requirements, process performance and effectiveness with an emphasis on continuous improvement and objective measurement. Falck is committed to use resources efficiently, minimize waste, prevent pollution and eliminate work-related injury and illness. We are committed to maintaining a safe, healthy and environmentally friendly working environment in which staff , visitors, subcontractors, suppliers and the general public are not exposed to hazards.

Falck also use the ISO 31000 ‘Risk management – Principles and guidelines’ standard to support and enhance its activities in all areas of the organisation. Continuous improvement of our management system is achieved by;

• Establishing and continuously reviewing our objectives
• Conducting regular reviews and audits of our management system
• Effectively managing workplace risk
• Creating a culture that will promote continuous improvement

For further details, refer to our Health, Safety, Environment and Quality Policy.