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Falck uses an Integrated Management System which is externally certified by a multinational independent third party to the following management standards;
ISO
9001 – Quality Management Systems
ISO 14001 – Environmental Management Systems
ISO 45001 – Occupational Health and Safety Management Systems
The scope of certification includes:
Medical, Security & Emergency Services
Fire Protection Services
Fire, emergency response and medical training
Hire of ambulances, rescue tenders/trailers, fire appliances, medical centres and specialist equipment.
Falck’s management system supports the specific objective of ensuring that all work completed, and services or products provided by Falck consistently meets the specified high level requirements of our clients.
We are committed to a continued focus on customer and product requirements, process performance and effectiveness with an emphasis on continuous improvement and objective measurement. Falck is committed to use resources efficiently, minimize waste, prevent pollution and eliminate work-related injury and illness. We are committed to maintaining a safe, healthy and environmentally friendly working environment in which staff , visitors, subcontractors, suppliers and the general public are not exposed to hazards.
Falck also use the ISO 31000 ‘Risk management – Principles and guidelines’ standard to support and enhance its activities in all areas of the organisation. Continuous improvement of our management system is achieved by;
Establishing and continuously reviewing our objectives
Conducting regular reviews and audits of our management system
Effectively managing workplace risk
Creating a culture that will promote continuous improvement
For further details, refer to our
Health, Safety, Environment and Quality Policy
.